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Herald-Banner Publications
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Customer service representative
$37k-47k (estimate)
Full Time 7 Days Ago
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Herald-Banner Publications is Hiring a Customer service representative Near Greenville, TX

Applications are now being accepted for the position of : Customer Service Representative I-(Full-Time)

PRIMARY RESPONSIBILITIES :

  • Performs excellent customer service skills to ensure the customer is provided the best customer service via email, in person, or phone call for all GEUS services
  • Assists residential and commercial customers with new service accounts and assists customers with utility, cable, and Internet account transfers and disconnections
  • Records, maintains, and scans all utility, cable, and Internet transactions, analyzes, and collects deposits for accounts
  • Assists customers with GEUS utility, cable, and Internet billing inquiries
  • Assists customers with troubleshooting GEUS cable and Internet
  • Multi-tasking, ability to work under stress in a high-paced work environment
  • Performs other duties as assigned The primary responsibilities only include essential functions of the job and do not imply that these are the only duties to be performed by the employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor or management.

MINIMUM QUALIFICATIONS AND SKILLS :

1. High school diploma or equivalent plus some course work or computer training beyond high school

2. 1-2 years of related experience in an office environment, preferably including some customer contact

3. Proficiency in Microsoft Office software

4. Tyler Technology Incode software knowledge a plus

5. Bi-lingual ability is a plus

Hours : Monday-Friday 8 : 00am 5 : 00 pm or 8 : 30-5 : 30 pm

Pay Rate : DOQ plus Benefits

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Last updated : 2024-05-02

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

08/02/2024

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The job skills required for Customer service representative include Customer Service, Billing, Microsoft Office, Troubleshooting, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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